Privacy Policy — How 88bn Collects, Uses, and Protects Your Personal Data

1 Who We Are

This Privacy Policy is issued by 88bn ("the Platform", "we", "us", "our"), operator of the online sports betting and casino platform accessible at https://88bn.io. 88bn is an internationally licensed offshore betting and gaming platform that offers cricket betting, live casino games, slots, and instant-win products to players who have accepted our Terms and Conditions and who meet our eligibility requirements.

For the purposes of data protection, 88bn acts as the data controller in respect of all personal data collected from players and visitors via the 88bn website. As data controller, 88bn determines the purposes and means by which your personal data is processed, and 88bn is responsible for ensuring that such processing complies with applicable data protection standards.

If you have any questions about this Privacy Policy or about how your personal data is handled, please contact our Data Protection team at [email protected]. We are committed to responding to all data-related enquiries within 7 calendar days.

2 Data We Collect

88bn collects personal data across several categories depending on your level of interaction with the platform. The following table summarises the categories of data we collect and provides examples of the specific data points within each category:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, biometric data for identification purposes (beyond selfie verification for KYC), or health data, except where health information is voluntarily disclosed in the context of a responsible gaming self-exclusion request.

3 How We Collect Your Data

88bn collects personal data through the following channels:

• Direct submission: Data you provide when completing the registration form, submitting KYC documents, making a deposit or withdrawal request, contacting customer support, or responding to promotional surveys.
• Automated technical collection: Data collected automatically when you visit and interact with the 88bn website, including IP addresses, device identifiers, session timestamps, and clickstream data gathered via cookies, web beacons, and server logs.
• Payment processors: Transaction confirmation data shared with 88bn by your payment provider (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Visa, Mastercard) when a deposit or withdrawal is initiated.
• Identity verification partners: Results and flags returned by our third-party KYC and anti-fraud verification providers when your submitted identity documents are checked against authoritative databases.
• Publicly available sources: In limited circumstances relating to fraud prevention or compliance, we may cross-reference data against publicly available records such as sanctions lists or politically exposed person (PEP) databases.

4 How We Use Your Data

88bn uses the personal data we collect for the following clearly defined purposes:

• Account creation and management: To register your account, verify your identity, maintain your account settings, and enable you to log in securely to the 88bn platform.
• Transaction processing: To process deposits and withdrawals in BDT via your chosen payment method, to reconcile transaction records, and to investigate and resolve any payment disputes.
• Legal and regulatory compliance: To conduct Know Your Customer (KYC) verification, to meet Anti-Money Laundering (AML) obligations, to screen against sanctions and PEP lists, and to maintain records required by our international operating licence.
• Fraud prevention and platform security: To detect, investigate, and prevent fraudulent activity, bonus abuse, multi-accounting, money laundering, match-fixing, and other prohibited conduct as set out in our Terms and Conditions.
• Responsible gaming monitoring: To monitor gameplay patterns for indicators of problem gambling, to enforce deposit limits and self-exclusion requests, and to provide proactive responsible gaming interventions where necessary.
• Customer support: To respond to your enquiries, to resolve complaints and disputes, and to maintain a complete record of your interactions with our support team.
• Platform improvement: To analyse aggregated, anonymised usage data that helps us improve the performance, functionality, and user experience of the 88bn platform.
• Marketing communications: To send you promotional emails, bonus notifications, and updates about new games or features — but only where you have provided your consent to receive marketing communications and have not subsequently opted out.

5 Legal Basis for Processing

For each purpose for which 88bn processes your personal data, we rely on one or more of the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the Terms and Conditions you accepted at registration — including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable legal and regulatory requirements, including KYC identity verification, AML record-keeping, and sanctions screening obligations that apply to 88bn as an internationally licensed operator.
• Legitimate interests: Processing necessary for 88bn's legitimate business interests, where those interests are not overridden by your privacy rights — including fraud detection, platform security, responsible gaming monitoring, and improving the quality of our services.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. You may withdraw consent at any time by contacting [email protected] or using the opt-out option in any marketing email you receive.

6 Sharing Your Data

88bn does not sell, rent, or trade your personal data. We share data only with the categories of third parties described below, and only to the extent necessary for the stated purpose:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Visa, and Mastercard receive the transaction and account data required to process your deposits and withdrawals. Each provider operates under its own privacy policy and regulatory framework.
• KYC and identity verification providers: Third-party verification partners receive copies of your identity documents and associated data to perform automated and manual identity checks as required under our KYC obligations.
• Fraud prevention and AML screening tools: Specialist service providers that help us detect fraudulent transactions, multi-accounting, and money laundering may receive relevant account and transaction data for risk-scoring purposes.
• Game content providers: Providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe may receive anonymised session identifiers required to deliver their games through the 88bn platform. These providers do not receive your full personal profile.
• Legal and regulatory authorities: In response to a valid legal obligation, court order, or regulatory request, 88bn may disclose personal data to law enforcement agencies or regulatory bodies. We will notify you of any such disclosure where permitted by law.
• Corporate successors: In the event of a merger, acquisition, or sale of assets involving 88bn, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy.

All third-party service providers with whom 88bn shares personal data are contractually required to process that data only for the purposes specified, to apply appropriate technical and organisational security measures, and to comply with data protection standards consistent with this Privacy Policy.

7 Cookies & Tracking

88bn uses cookies and similar tracking technologies to operate the platform effectively, to remember your session and preferences, and to gather analytical data about how the platform is used. The following categories of cookies are used on the 88bn website:

• Strictly necessary cookies: Essential for the platform to function — including session authentication tokens, security cookies, and load balancing identifiers. These cannot be disabled without impairing platform functionality.
• Functional cookies: Remember your language and display preferences, your responsible gaming limit settings, and other personalisation choices to improve your experience across sessions.
• Analytical cookies: Collect anonymised data about page visits, session durations, navigation paths, and feature usage to help 88bn understand how the platform performs and where improvements are needed. No personally identifiable information is collected via analytical cookies.
• Security cookies: Used to detect and prevent fraudulent account activity, including bot detection, repeated failed login attempt tracking, and session integrity validation.

You may control cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your 88bn account and accessing platform features. Disabling functional or analytical cookies will not prevent access but may reduce the quality of your experience. 88bn does not use third-party advertising cookies or retargeting pixels.

8 Data Retention

88bn retains personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by applicable legal or regulatory obligations. The following retention periods apply as a general guide:

• Account and identity data: Retained for the lifetime of your account and for a minimum of 5 years following permanent account closure, in line with standard AML record-keeping requirements for international betting operators.
• Transaction and financial records: Retained for a minimum of 5 years from the date of each transaction, in line with financial record-keeping standards.
• KYC documents: Retained for a minimum of 5 years following account closure or the last transaction date, whichever is later.
• Gameplay and betting history: Retained for the duration of your account and for 2 years after account closure, unless a longer period is required for dispute resolution or regulatory compliance purposes.
• Customer support communications: Retained for 3 years from the date of the last communication in a given support thread.
• Marketing consent records: Retained for the duration of your marketing consent and for 2 years after withdrawal of consent, as evidence of the consent history.
• Self-exclusion records: Retained indefinitely to prevent re-registration by a self-excluded player, even after account closure.

When the applicable retention period expires, personal data is securely deleted or anonymised in such a way that it can no longer be attributed to an identifiable individual.

9 Your Privacy Rights

Subject to applicable law and the specific circumstances of your request, you have the following rights in relation to the personal data that 88bn holds about you:

• Right of access: You may request a copy of the personal data that 88bn holds about you, along with information about how that data is being processed.
• Right to rectification: You may request that inaccurate or incomplete personal data is corrected or updated. For simple account detail changes (such as a new phone number), you may update this directly through your account settings.
• Right to erasure ("right to be forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that require us to keep the data for a specified period.
• Right to restriction of processing: You may request that processing of your personal data is restricted in certain circumstances — for example, while you dispute the accuracy of the data or while an objection to processing is being assessed.
• Right to data portability: You may request a machine-readable copy of the personal data you have provided to 88bn, to the extent that such data is processed by automated means on the basis of your consent or contractual necessity.
• Right to object to processing: You may object to processing based on legitimate interests, including for marketing purposes. Objections to direct marketing will always be honoured without requiring justification.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Subject Request". We will acknowledge your request within 3 business days and aim to fulfil it within 30 calendar days. We may need to verify your identity before processing certain requests. Requests that are manifestly unfounded or excessive may be declined or subject to a reasonable administrative charge.

10 Data Security

88bn applies a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security framework includes the following controls:

• 256-bit SSL/TLS encryption for all data transmitted between your browser or device and the 88bn servers.
• AES-256 encryption for personal data and financial records stored in our databases.
• Multi-factor authentication requirements for all internal staff accounts with access to player data.
• Role-based access controls ensuring that only authorised personnel with a documented business need can access personal data.
• Regular independent security audits and penetration testing of the 88bn platform and infrastructure.
• Secure, geo-redundant data centre infrastructure with continuous availability monitoring.
• Comprehensive audit logs of all access to personal data records, reviewed regularly by our security team.

11 International Data Transfers

88bn is operated as an internationally licensed offshore platform. This means that your personal data may be processed and stored on servers located outside Bangladesh. Where personal data is transferred internationally — for example, to our data centre infrastructure, to KYC verification providers, or to game content providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Ezugi — 88bn ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy.

Such safeguards may include contractual clauses that require the receiving party to apply data protection standards consistent with 88bn's obligations, technical security measures such as end-to-end encryption, and, where available, adequacy decisions or certifications applicable to the recipient country or organisation. By using the 88bn platform, you acknowledge that your personal data may be transferred internationally as described in this section.

12 Children & Minors

The 88bn platform is strictly intended for adults aged 21 and above. We do not knowingly collect, process, or retain personal data from any individual under the age of 21. The registration process includes an age declaration requirement, and 88bn's KYC verification procedures are designed to identify and reject accounts belonging to underage individuals.

If 88bn becomes aware that personal data has been collected from a person under the age of 21, all data associated with that account will be permanently deleted, the account will be closed, and any funds held in that account will be processed in accordance with our Terms and Conditions. If you believe that a minor has registered an account on 88bn, please notify us immediately at [email protected] so that we can take prompt action.

13 Marketing Communications

With your consent, 88bn may contact you by email or through in-platform notifications about promotions, bonuses, seasonal offers (such as BPL season offers, Eid promotions, or Pohela Boishakh specials), new games, and platform updates. Marketing communications are entirely optional and are sent only to players who have opted in at registration or subsequently through their account settings.

You may opt out of marketing communications at any time by clicking the "Unsubscribe" link in any marketing email you receive, by updating your communication preferences in your account settings, or by contacting [email protected] and requesting removal from marketing lists. Please allow up to 5 business days for opt-out requests to take effect across all communication channels.

Please note that opting out of marketing communications does not affect transactional communications — you will still receive account-related notifications such as deposit confirmations, withdrawal updates, security alerts, and important account notices regardless of your marketing preference setting.

14 Changes to This Policy

88bn reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law or regulatory requirements, or improvements to our platform and services. When material changes are made to this Privacy Policy, 88bn will update the "Last Updated" date at the top of this page and will notify registered players via the email address associated with their account prior to the changes taking effect.

We encourage you to review this Privacy Policy periodically to stay informed about how 88bn handles your personal data. Your continued use of the 88bn platform following the publication of a revised Privacy Policy constitutes your acknowledgment of the changes. If you have any concerns about a proposed change, please contact our Data Protection team at [email protected] before the effective date of the revision.

15 Contact & Data Requests

All privacy-related enquiries, data subject access requests, consent withdrawal requests, and data deletion requests should be directed to the 88bn Data Protection team using the contact details below. We are committed to handling all data-related requests with care, discretion, and within the timeframes set out in this policy.

• Data Protection Email: [email protected] — use subject line "Data Subject Request" for all formal privacy requests.
• General Support: Available 24/7 via live chat when logged in to your 88bn account, or by email at [email protected] for account and platform queries.
• Response Time: All formal data subject requests will be acknowledged within 3 business days (Bangladesh Standard Time, UTC+6) and resolved within 30 calendar days. Complex requests may require an extension of up to a further 60 days, in which case you will be notified.

For broader questions about your rights, responsible gaming tools, or how 88bn keeps your data safe, you may also visit our FAQ page or our Responsible Gaming page for additional guidance.